Satisfaction Guaranteed
We want you to love your purchase as much as we loved making it.
Our Promise
We put our hearts into every item we create. If something isn't right, we will make it right. No hassles, no hoops. We believe in our products, and we believe in taking care of our customers.
Lifetime Leather Warranty
This is the big one. All leather goods carry a lifetime repair warranty.
- ✓ Wallet falling apart after 10 years? Send it back. We will repair it.
- ✓ Belt buckle loosening? Send it back. We will fix it.
The warranty follows the item, not the owner. If you gift a leather product to someone, they inherit the warranty. Whoever holds it, owns the protection.
How to Return
-
1
Contact Us Email [email protected] with your order number.
-
2
Get Instructions We will send you return instructions (and a prepaid label for warranty repairs).
-
3
We Make It Right Once received, we process your refund, exchange, or repair within 3-5 business days.
Other Handcrafted Items
We want everyone to love their purchases as much as we love making them.
If you are not satisfied with an essential oil blend, broom, or other handcrafted item, just reach out. We handle these on a case-by-case basis but always lean towards generosity.
Note: Custom-made items may not be returnable unless defective, but we will always work with you to ensure you are happy with the result.